TERMS OF SERVICE

Last Updated: September 2026

OVERVIEW

Welcome to Victouria Pine.

Throughout these Terms of Service, the terms “we,” “us” and “our” refer to Victouria Pine. Victouria Pine operates this online store and website, including its information, content, products, features, tools and services.

Our store is powered by Shopify, which provides the technology that allows us to operate our online store.

These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when using our Services.

By visiting, browsing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally permitted to enter into agreements in your jurisdiction.

When using our website or placing an order, you may be asked to provide information such as your name, email address, billing information, payment information and shipping address.

You agree that the information you provide is accurate, current and complete.

If you create an account, you are responsible for keeping your account credentials secure and for all activity that occurs through your account.

You may not transfer or sell your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs and other product information are accurate.

However, colors and appearance may vary depending on your device, screen settings and other technical factors.

We reserve the right to change product descriptions, prices, availability and specifications at any time without prior notice.

We may also discontinue products or limit quantities available for purchase.

SECTION 3 — ORDERS

When you place an order through Victouria Pine, you are making an offer to purchase the products in your order.

We reserve the right to accept or decline an order at our discretion, including where products are unavailable, pricing information is incorrect or we identify an issue with the order.

An order is considered accepted once we have processed the order and sent you an order confirmation.

Please carefully review your order before completing your purchase.

Returns, refunds and exchanges are subject to our applicable Refund and Return Policy.

Products purchased through our store are intended for personal or household use and may not be purchased for unauthorized resale.

SECTION 4 — PRICES AND BILLING

Prices, discounts and promotional offers may change at any time without notice.

The price charged for your order will be the price displayed at the time your order is placed, subject to any applicable corrections or errors.

Depending on your location, taxes, shipping costs, customs duties or import charges may apply.

You agree to provide accurate and complete billing and payment information.

You confirm that you are authorized to use the payment method provided when placing an order.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed unless explicitly stated otherwise.

Victouria Pine is not responsible for delays caused by shipping carriers, customs, weather, incorrect delivery information or circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's processes and conditions.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through the Victouria Pine website, including text, images, graphics, logos, designs, product information, videos and other materials, is owned by or licensed to Victouria Pine or its relevant licensors and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes.

You may not reproduce, distribute, modify, copy, publish, sell or commercially exploit our website content without prior written permission.

The Victouria Pine name, logo, designs and other brand elements may not be used without our prior written consent.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools or services supplied by third parties.

These tools may be provided without warranties or guarantees from Victouria Pine.

Your use of third-party tools is subject to the terms and conditions of the relevant third-party provider.

We are not responsible for problems arising from your use of third-party tools that we do not control.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites operated by third parties.

Victouria Pine does not control these websites and is not responsible for their content, accuracy, privacy practices, security or availability.

If you choose to visit a third-party website, you do so at your own risk and should review that website's policies before using it.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Victouria Pine uses Shopify to operate and provide our online store.

Purchases made through our store are transactions between you and Victouria Pine. Shopify provides the technology and platform that enables our store to operate but is not responsible for the individual products or transactions between you and Victouria Pine.

SECTION 10 — PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand how personal information may be collected and processed.

SECTION 11 — FEEDBACK

If you voluntarily submit reviews, comments, suggestions, ideas or other feedback to Victouria Pine, you grant us permission to use, reproduce, modify, publish and display that feedback for purposes related to our business and Services, where permitted by law.

You confirm that you have the necessary rights to submit the feedback and that it does not violate the rights of another person or entity.

You must not submit unlawful, abusive, defamatory, misleading or otherwise inappropriate content.

We reserve the right to remove or refuse to publish feedback at our discretion.

SECTION 12 — ERRORS AND INACCURACIES

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to products, prices, promotions, shipping costs, availability or other information.

We reserve the right to correct errors, update information, change prices, modify availability or cancel orders where necessary.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

• Violate any applicable law or regulation.
• Infringe our intellectual property rights or the rights of others.
• Harass, abuse, threaten or harm other users.
• Submit false or misleading information.
• Upload or transmit malicious software or harmful code.
• Attempt to gain unauthorized access to our systems.
• Use our website for fraudulent purposes.
• Collect personal information from other users without authorization.
• Spam, phish, scrape or interfere with the operation or security of our website.
• Impersonate another person or entity.
• Reproduce, copy, resell or commercially exploit our Services without permission.

We may suspend or terminate access to our Services if we reasonably believe these Terms have been violated.

SECTION 14 — TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law.

You remain responsible for any amounts owed up to the date of termination.

Provisions relating to intellectual property, feedback, liability, indemnification, privacy and other provisions that naturally survive termination will continue to apply.

SECTION 15 — DISCLAIMER OF WARRANTIES

Our Services and information are provided for general informational and shopping purposes.

To the fullest extent permitted by applicable law, Victouria Pine makes no guarantee that the Services will always be uninterrupted, secure, accurate or error-free.

To the extent permitted by law, our Services and products are provided on an “as available” basis.

Certain jurisdictions do not permit limitations or exclusions of certain warranties, so some of these limitations may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Victouria Pine and its relevant service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Victouria Pine and its relevant service providers from claims, losses, damages and reasonable expenses arising from your violation of these Terms, applicable law or the rights of another person or entity.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to apply.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms of Service and the policies referenced within them constitute the agreement between you and Victouria Pine regarding your use of our Services.

SECTION 20 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is required.

Victouria Pine may transfer or assign its rights and obligations where permitted by applicable law.

SECTION 21 — GOVERNING LAW

These Terms will be governed by the applicable laws of the jurisdiction in which Victouria Pine is legally established, subject to any mandatory consumer protection laws that apply to you.

SECTION 22 — HEADINGS

The headings used in these Terms are included for convenience and do not affect the interpretation of the provisions.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The most recent version will be posted on our website, together with the applicable “Last Updated” date.

Your continued use of our Services after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 24 — CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Victouria Pine
Email: info@victoria-pine.com

Support Hours:
Monday to Friday
09:00 AM – 5:00 PM

Owner: Victoria Parker